Last Updated: 25 Aug 2026

Fidelis Home Exteriors (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide to us:

• Name, email address, phone number, and mailing address
• Property address for inspection or service requests
• Information submitted through contact forms, quote requests, or appointment scheduling
• Communications you send us via email, phone, or our website

Automatically Collected Information:

• IP address, browser type, and device information
• Pages visited, time spent on our website, and referring website
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide free inspections or quotes
• Schedule and coordinate roofing, siding, gutter, and storm restoration services
• Communicate with you about your project, including appointment reminders and updates
• Process insurance claim assistance where requested
• Improve our website, services, and customer experience
• Send promotional communications, where you have opted in (you may unsubscribe at any time)
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., scheduling software, email providers, payment processors)
• Insurance companies, only when you have requested our assistance with an insurance claim
• Legal authorities, if required by law, subpoena, or legal process
• Business transfers, in the event of a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, this may affect certain website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Request information about how your data is used and shared

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Fidelis Home Exteriors Phone: (630) 943-0040 & Email: info@fidelishomeexteriorsllc.com